6 posts tagged “predictive auto dialer”
It is a competitive environment in a small or start up collection agency. The collection software facilitating agency needs should have all of the convenient features, yet not be terribly expensive or complex. There is software available to meet the needs of smaller agencies, which is easy to use and will grow with an agency. It will smooth the progress of payment processing and access to credit bureaus, and allow access to client and debtor information. Software supports payment processing by allowing payments from debtors by electronic check processing and credit card processing right at an agent’s workstation.
Collection software for a larger agency needs to include all of these features, but have the ability to handle higher volumes. With higher numbers of calls made, next generation dialer capabilities can significantly increase the bottom line of dollars collected. These systems allow more direct connections with the debtors. Information access needs may be more complex in a larger agency, with more individuals needing the information in real time, including managers, staff and clients. This feature is also offered in collection software, and the system allows managers to view summary information about clients and collections at all times to track results.
Grace Enderlein is a freelance writer and editor. “Choose Collection Software for Agency Needs” notes the availability of software to suit a particular size collection agency. DAKCS.com provides several collection software products to suit the needs of a variety of agencies
Debt collection software should allow access to information for clients, and also have tools that make the process more efficient which ultimately leads to more collections. There are many companies provide account receivables management and collection agency software today.
Debt collection software should automate and streamline collections and the administration process, with the ultimate goal being to contact debtors and collect money. Accounts receivable management is a highly competitive field, and debt collection software needs to keep up with changes in the industry and the needs of clients. In the debt collection industry, there is much time and effort from agents spent on non-revenue producing tasks. debt collection software can help agents focus on collecting debts, while giving clients easy access to vital information.
Management tools offered in software that allows agents to focus on collections are imperative for simplifying the process. Debt collection software should offer a central control function so that information can be easily viewed and accessed in real time about clients, collections, and company information. Software is available that allows access to information by collection agents and clients to view portfolios. It can also allow remote payments, status report viewing, and collection statistics. This makes the process more efficient by allowing agents to maximize their time focusing on collections.
There are other tools in debt collection software that make the collections process even more resourceful. Reaching the correct person can be a time consuming step in the collections business. Having a system using a dialog that can quickly verify the right party can be used to save time making contacts. Additional features of these systems include the dialing of alternate phone numbers while collectors are working on other accounts, so that the next person to communicate with is ready. These features allow more calls to be addressed, and ultimately leads to more collections.
There are many experienced accounts receivable management companies today. They offer debt collection software. These companies listen to their clients and their needs and continually keep their products updated for the ever changing collections industry. Their debt collection software works in a user-friendly Windows environment with many integrated features for accounts receivable management needs.
Grace Enderlein is a freelance writer and editor. "How to Choose the Best Debt Collection Software for Your Debt Collection Agency" notes how using the right software can streamline the collections process. DAKCS Software Systems is an established debt collection software Company.
The job of a collection agency during the strain of a poor economy can be challenging. The amount of time and efforts on non-revenue producing tasks of the agency employees is of concern for agency owner/operators. Debt collection software/ accounts receivable software contain the tools to help agencies collect faster and smarter. In the complicated accounts receivable industry, no two agencies are alike so it is important to have debt collection software/accounts receivable software that will address all specific needs. To meet the objectives of every agency owner/operators, debt collection software/accounts receivable software packages need to be customized.
Providing the right tools to employees will help them to be successful in this highly competitive industry. Providing the right debt collection software/accounts receivable software will help save collection agencies in this economy. Note a few of the benefits to providing the best debt collection software/accounts receivable software package:
Benefits of Premier Debt Collection Software /Accounts Receivable Software
- Next Generation Dialer and IVR - This addition to debt collection software /accounts receivable software maximizes the collectors time by guaranteeing “right party” connect every time. This new generation dialer allows agencies to focus on their primary objectives.
- Secure 24 hour client access –Debt collection software/accounts receivable software allows agency owners/operators to direct access to their account portfolio. This secure internet connection provides them with safe, cost effective way to look at their bad debt portfolio without the daily involvement of agency staff, freeing up their time for their primary objectives.
- Secure and immediate payment options – Pay Data Center features incorporated in the debt collection software/accounts receivable software allows every desktop to be turned into a cashier’s station with electronic check processing, credit card processing and instant credit scoring and assessments.
It takes proper management and the right tools to survive and be competitive in today’s accounts receivable industry. Providing the best tools in your debt collection software/accounts receivable software is the backbone to achieving peak performance
The job of a collection agency during the strain of a poor economy can be challenging. The amount of time and efforts on non-revenue producing tasks of the agency employees is of concern for agency owner/operators. Debt collection software/ accounts receivable software contain the tools to help agencies collect faster and smarter. In the complicated accounts receivable industry, no two agencies are alike so it is important to have debt collection software/accounts receivable software that will address all specific needs. To meet the objectives of every agency owner/operators, debt collection software/accounts receivable software packages need to be customized.
Providing the right tools to employees will help them to be successful in this highly competitive industry. Providing the right debt collection software/accounts receivable software will help save collection agencies in this economy. Note a few of the benefits to providing the best debt collection software/accounts receivable software package:
Benefits of Premier Debt Collection Software /Accounts Receivable Software
- Next Generation Dialer and IVR - This addition to debt collection software /accounts receivable software maximizes the collectors time by guaranteeing “right party” connect every time. This new generation dialer allows agencies to focus on their primary objectives.
- Secure 24 hour client access –Debt collection software/accounts receivable software allows agency owners/operators to direct access to their account portfolio. This secure internet connection provides them with safe, cost effective way to look at their bad debt portfolio without the daily involvement of agency staff, freeing up their time for their primary objectives.
- Secure and immediate payment options – Pay Data Center features incorporated in the debt collection software/accounts receivable software allows every desktop to be turned into a cashier’s station with electronic check processing, credit card processing and instant credit scoring and assessments.
It takes proper management and the right tools to survive and be competitive in today’s accounts receivable industry. Providing the best tools in your debt collection software/accounts receivable software is the backbone to achieving peak performance
Dakcs Software Systems, Inc. A leader in accounts receivable management solutions today announced an alliance with Automated Collection Control, Inc.
DAKCS SOFTWARE Systems, Inc. announced today an alliance with Automated Collection Control, Inc. (YouveGotClaims). This new partnership will provide DAKCS clients with an additional option for the management of debt portfolios, agency collections and attorney collections.
According to Lex Patterson, DAKCS President. “We are excited to introduce this new interface for our customers. This year, we will be showcasing our new legal package, RESOLVE. The addition of YGC will ensure our product’s competitive edge within the legal community, providing seamless integration and easier accessibility to legal claim business opportunities”.
Warren S. Rosenfeld, President and CEO of Automated Collection Control commented: “This is a further step in the ongoing strategy of our company to partner with value-added companies that can continue to help us make our YouveGotClaims family of services easily accessible for all who want to use it. We look forward to working with DAKCS clients that may not yet be familiar with all of the benefits of using YouveGotClaims.”
About DAKCS Software Systems, Inc.
DAKCS Software Systems, Inc. is a proven leader in accounts receivable management solutions.
Established in the early eighties by and for collection professionals,
DAKCS has been providing clients with innovative and creative solutions
for over twenty years. With a diversified client base, ranging from
attorneys to first party collections companies, their primary focus has
always been and continues to be addressing the needs of their existing
clients: staying current with industry issues and concerns, listening
carefully to client requests and making things happen, quickly and cost
effectively. Located in the heart of the beautiful Wasatch Mountains,
DAKCS headquarters are in Ogden, Utah with a satellite location in
Buffalo, New York. To learn more about DAKCS and its robust product
portfolio that includes Beyond.Net, VIC, @client services, Ascent,
Resolve and more, contact the sales department at 1 800 873 2257 or via
the website: www.dakcs.com.
DAKCS Software Systems, Inc.
Phone: 800 873-2527
Fax: 801-778-2382
sales@dakcs.com
3017 Taylor Avenue
Ogden
Utah
84403
United States
DAKCS Software Systems announces its 2009 Spring Summit Client Conference in Las Vegas, April 22-24. The magnificent Monte Carlo Resort and Casino will serve as the backdrop for the most interesting and informative collections conference of the year. This year’s theme: You-On a Roll will feature up to the minute information on new system enhancements along with hands on training seminars to help clients learn more about the broad feature/functionality available in the core system.
In addition, a variety of speakers will be presenting innovative strategies for managing in difficult economic times. Special guest, David Kaminski, ACA attorney will be the key note speaker. David was instrumental in the recent win for ACA’s Legal Fund, and as a result, the FCC Autodialer Ruling stands. The ruling states that under the Telephone Consumer Protection Act, an individual provides express consent to be called at a wireless number via Autodialer or prerecorded message if she knowingly releases her wireless telephone number to the calling party.
About DAKCS Software Systems, Inc.
DAKCS Software Systems,
Inc. is a proven leader in accounts receivable management solutions.
Established in the early eighties by and for collection professionals,
DAKCS has been providing clients with innovative and creative solutions
for over twenty years. With a diversified client base, ranging from
attorneys to first party collections companies, their primary focus has
always been and continues to be addressing the needs of their existing
clients ….staying current with industry issues and concerns, listening
carefully to client requests and making things happen, quickly and cost
effectively. Located in the heart of the beautiful Wasatch Mountains,
DAKCS headquarters are in Ogden, Utah with a satellite location in
Buffalo, New York. To learn more about DAKCS and its robust product
portfolio that includes Beyond.Net, VIC, @client services, ASCENT,
RESOLVE and more, contact the sales department at 1 800 873-2527 and
visit the website, www.dakcs.com.
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